54 Bonham Strand West
Sheung Wan | Hong Kong TEL +852 8120 5375
FAX +852 3747 0790
Warranty & RMA
Sometimes even high quality products fail. Although we follow strict quality control procedures, occasional product defect is unavoidable. Our company policy is to minimise your inconvenience by offering a warranty period of up to 5 years that is simple, fast and straightforward RMA service.
In case of warranty, you must request RMA at your retailer who will then be able to order a replacement fan from one of our authorised distributors.
If you have any enquiries or concerns in connection with our products, please contact our support team using the contact form.
"For products distributed in USA, please contact Rexus USA at 909-598-5551, 349 Paseo Tesoro, Walnut, CA 91789"